








These Terms & Conditions apply to all payment methods offered by our legal entity - SG Medical, including but not limited to direct credit card payments, PayNow, QuickPay links, Instalment Payment Plans (IPP), and Buy Now Pay Later (BNPL). By selecting any payment method at checkout, you acknowledge that you have read, understood, and agree to these Terms, in addition to the terms imposed by your issuing bank, payment gateway, or BNPL provider. Orders will be processed once payment has been confirmed through your selected payment method.
Failed or Rejected Payments (Direct Methods)
For direct payment methods such as PayNow or QuickPay, if a payment fails or is rejected, our legal entity - SG Medical reserves the right to suspend or cancel your order until payment is successfully received. Any fees or penalties charged by your payment provider in connection with a failed or rejected payment are your responsibility.
Delivery timelines and fulfilment terms are outlined in our Shipping Policy. By making a purchase, you acknowledge and agree to the delivery terms stated therein. Risk of loss or damage passes to you upon delivery to the address provided at checkout.
Any dispute related to product quality, delivery, or performance must be resolved directly with our legal entity - SG Medical. Such disputes do not affect your payment obligations to your bank, BNPL provider, or payment gateway.
Product returns and refunds are subject to our . Refunds (if approved) will be processed back to the original payment method used for the purchase, subject to the policies and processing timelines of your payment provider. our legal entity - SG Medical is not responsible for any delays, fees, or restrictions imposed by your payment provider in relation to refunds. This general refunds clause applies to all payment methods unless otherwise specified under the IPP or BNPL refund terms.
Eligibility
Payment Schedule & Amounts
Cancellation, Refunds & Instalment Payment Plan Termination
Late/Failed Payments
Eligibility
Payment Schedule & Amounts
Cancellation, Refunds & BNPL Payment Termination
Late/Failed Payments
These Terms are governed by the laws of Singapore, in addition to your bank’s or BNPL provider’s own terms and conditions. By selecting IPP or BNPL at checkout, you acknowledge that you have read, understood, and agree to these Terms, as well as the additional terms imposed by your issuing bank or BNPL provider. our legal entity - SG Medical acts only as the merchant of record. All approvals, billing, fees, and repayment schedules are determined by your payment provider (e.g., bank, BNPL service, or gateway). our legal entity - SG Medical is not liable for any additional fees, penalties, or restrictions imposed by your payment provider.