Man on bed struggling with his CPAP

CPAP not working the way
you expected?

You are not alone — many people struggle at the start. Most issues can be adjusted with the right guidance. This is what our Rescue Program is designed to help with.

What you might be experiencing

Common challenges many users face when starting their therapy journey.
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Mask leaking or not fitting well
Air escaping around the edgers of the mask, causing noise or eye irritation.
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Feeling uncomfortable or suffocated
Sensation of difficulty breathimg agains the air pressure or feeling trapped.
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Dry nose, throat, or mouth
Waking up with significant dryness despite using the humidifier settings.
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Waking up tired despite use
Continuing to experience daytime sleepiness even using the device all night.
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Removing the mask during sleep
Finding the mask off in the morning without remembering taking it off.
"Many users experience this when their setup has not been properly adjusted."
Woman with CPAP in hand, trying to solve problems

It's not just about the machine

Many people are given a CPAP machine without proper adjustment or follow-up. That’s why it often feels uncomfortable or ineffective at the start.
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Comfort, fit, and usage habits all affect your experience.
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Without proper adjustment and follow-up, many users struggle

What usually makes the difference

Small adjustments that lead to massive improvements in comfort.
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Mask fit and type adjustment
Finding the right interface for your unique facial structure and breathing style.
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Pressure setting review
Optimizing pressure levels to ensure therapy is effective yet comfortable.
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Comfort and humidity adjustments
Tuning heat and moisture levels to eliminate dryness and congestion.
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Guidance on daily usage
Personalized coaching on how to integrate CPAP into your sleep routine seamlessly.

How we help you get back on track

We guide you step-by-step to identify what’s not working, adjust your setup, and improve comfort and usage.
Step 1
IdentIfy Issues
We will uncover supportive reasons that hinder understanding your CPAP journey.
Step 2
Adjust Setup
We can enable adjusted setups with tuned settings for you.
Step 3
Improve Comfort
We'd improve overall comfort to approve and implement improvments.

Start with a simple conversation

Share your issue

Tell us exactly what discomfort you are feeling.
Man and woman talking in office
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Talk to our Health Coach

We review your setup

An expert looks at your machine and mask configuration.
Woman check CPAP on desk
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Talk to our Health Coach

Next steps guidance

Get a clear plan to fix the comfort issues permanently.
Man on online consultation
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Talk to our Health Coach

Tell us what's not working

Take the first step toward better sleep. Our health coaches are ready to help you optimize your therapy.

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